Privacy Policy
How we collect, use and protect your personal data
Privacy Policy
Introduction
Doc Translate Master is a product provided by Zhuhai Ganfan Technology Co., Ltd. (hereinafter referred to as “we”). When you use our services, we may collect and use information related to you. Through this Privacy Policy, we explain how we collect, use, store and share this information when you use our services, and how you can access, update, control and protect this information. This Privacy Policy is closely related to the Doc Translate Master services you use. Please read it carefully and, when necessary, follow the guidance in this Privacy Policy to make choices you consider appropriate. For technical terms used in this Privacy Policy, we try to express them concisely and provide further explanations where helpful to aid your understanding.
By using or continuing to use our services, you agree that we may collect, use, store and share your relevant information in accordance with this Privacy Policy.
If you have any questions about this Privacy Policy or related matters, please contact us at support@ganfanstech.cn.
1. Information We Collect
When we or our third-party partners provide services, we may collect, store and use the following information about you. If you do not provide such information, you may be unable to register as our user or to use certain services we provide, or the intended effect of the related services may not be achieved.
- Personal information that you provide when registering an account or using our services, such as phone numbers and email addresses.
- Log information collected by the system when you use our services via cookies, identifiers and related technologies, including your device information, browsing information and click information. This information is stored as log information to provide you with a personalized user experience and to ensure service security. You can refuse or manage the use of cookies, identifiers or related technologies via your browser settings.
Third-party SDKs we integrate:
- Doubao Large Language Model
- Third-party name:
- Volcengine
- Purpose of use:
- Translate document content to power user-facing features
- Types of personal information collected:
- Document content
- Processing method:
- Storage and translation
- Privacy policy link:
- https://www.volcengine.com/docs/6256/64902
- Machine Translation
- Third-party name:
- Volcengine
- Purpose of use:
- Translate document content to power user-facing features
- Types of personal information collected:
- Document content
- Processing method:
- Storage and translation
- Privacy policy link:
- https://www.volcengine.com/docs/6256/64902
2. Storage of Information
2.1 Methods and retention period of storage- We store your information securely, including through local storage (for example, using the app for data caching), databases and server logs.
- In general, we only store your personal information for as long as necessary to achieve the purposes of our services, or as required by laws and regulations.
- We store personal information collected within mainland China in China in accordance with laws and regulations.
- We do not currently transfer or store your personal information across borders. If cross-border transfer or storage is required in the future, we will inform you of the purpose of the export, the recipient, the security safeguards and potential security risks, and obtain your consent.
- If our products or services are discontinued, we will notify you via push notifications, announcements or similar means, and delete or anonymize your personal information within a reasonable period, unless otherwise required by laws and regulations.
3. Information Security
We use a variety of security technologies and procedures to prevent information from being lost, misused, or accessed or disclosed without authorization. For example, in certain services, we use encryption technologies (such as SSL) to protect personal information you provide. However, please understand that due to technological limitations and the possibility of various malicious means, even if we do our best to enhance security measures, it is impossible to guarantee 100% security of information in the Internet industry. You should also understand that the systems and communication networks you use to access our services may encounter problems due to factors beyond our control.
4. How We Use Information
We may use the information collected during the course of providing services to you for the following purposes:
- To provide services to you;
- When providing services, for identity verification, customer service, security protection, fraud monitoring, archiving and backup purposes, to ensure the security of the products and services we provide to you;
- To help us design new services and improve our existing services;
- To better understand how you access and use our services, so that we can respond to your personalized needs, such as language settings, location settings, personalized help services and guidance, or provide other responses to you and other users;
- To provide you with more relevant advertising in place of general advertising;
- To assess and improve the effectiveness of advertising and other promotional and marketing activities in our services;
- For software verification or to manage software upgrades;
- To invite you to participate in surveys related to our products and services.
5. Information Sharing
At present, we do not proactively share or transfer your personal information to third parties. If we need to share or transfer your personal information in other circumstances, or if you request us to share or transfer your personal information to third parties, we will obtain your explicit consent directly or confirm that the third party has obtained your explicit consent for the above behavior.
For the purposes of advertising placement, evaluating and optimizing advertising effectiveness, we need to share part of your data with advertisers and their agents or other third-party partners. We require them to strictly comply with our measures and requirements for data privacy protection, including but not limited to processing according to data protection agreements, undertakings and related data processing policies, avoiding the identification of natural persons, and ensuring privacy security.
We do not share information with partners that can be used to identify your personal identity (such as your name or email address), unless you explicitly authorize it.
We do not publicly disclose the personal information we collect. If public disclosure is necessary, we will inform you of the purpose of such public disclosure, the types of information disclosed, and any sensitive information that may be involved, and obtain your explicit consent.
As our business continues to develop, we may be involved in transactions such as mergers, acquisitions, or asset transfers. We will inform you of the relevant situation and, in accordance with laws and regulations and standards no less than those required by this Privacy Policy, continue to protect your personal information or require the new controller to continue protecting your personal information.
In addition, in accordance with relevant laws, regulations and national standards, the following situations may allow us to share, transfer, or publicly disclose personal information without obtaining your prior authorization or consent:
- Directly related to national security or national defense security;
- Directly related to public safety, public health, or major public interests;
- Directly related to criminal investigation, prosecution, trial and execution of judgments;
- For the purpose of safeguarding the life, property and other major lawful rights and interests of personal information subjects or other individuals, when it is difficult to obtain the consent of the individual;
- Where the personal information subject discloses personal information to the public on their own;
- Where personal information is collected from legally and publicly disclosed information, such as lawful news reports or government information disclosure.
6. Your Rights
During your use of our services, depending on product specifics, we may provide operational settings that allow you to inquire about, delete, correct or withdraw your relevant personal information. You can follow the corresponding specific guidance to operate. In addition, we have set up channels for complaints and reports; your feedback will be handled in a timely manner. If you are unable to exercise your personal information rights through the above channels and methods, you can submit your request via the contact information provided in this Privacy Policy, and we will respond in accordance with laws and regulations.
When you decide to stop using our products or services, you can apply to cancel your account. After account cancellation, unless otherwise required by laws and regulations, we will delete or anonymize your personal information.
7. Changes
We may revise the terms of this Privacy Policy from time to time. When changes occur, we will prompt you with the new Privacy Policy when the version is updated and inform you of the effective date. Please read the updated Privacy Policy carefully. If you continue to use our services, it means that you agree that we will handle your personal information in accordance with the updated Privacy Policy.
8. Protection of Minors
We encourage parents or guardians to guide minors under the age of eighteen to use our services. We recommend that minors encourage their parents or guardians to read this Privacy Policy, and that minors seek the consent and guidance of their parents or guardians before submitting personal information.